Right of withdrawal
You have the right to cancel a purchase within fourteen days without giving any reason.The only requirement: The product must be unused and as good as new. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise your right of withdrawal, you must contact us
to inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires
Consequences of cancellation
If you withdraw from this contract, we have made all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You bear the direct costs of returning the goods. The costs are estimated at a maximum of around EUR 5.50. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.
Exclusion of the right of withdrawal
The right of withdrawal does not exist for contracts - for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer, - for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded, - for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery, - for the delivery of goods, if after delivery due to their Were inseparably mixed with other goods, - for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered at the earliest 30 days after the contract was concluded and whose current value depends on fluctuations in the market over which the entrepreneur has no influence, - for the delivery of sound or video recordings or computer software in one sealed package if the seal has been removed after delivery - for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.
Sample withdrawal form
If you want to cancel the contract, you can use the following form. You can copy this and copy it into an email or other document and send it to us.
Please fill this out:
Declaration of cancellation
I / we hereby revoke the contract concluded by me / us for the purchase of the following goods / the provision of the following service:
(Please describe the goods here, state the order number and the price, if applicable)
The goods were ordered on
The aforementioned goods were delivered on
Date (of cancellation):
(only with written revocation)